|
Setting Expectations and Objectives
Many companies invite contractors to their Corporate
Orientation where they get an overview of the company,
its mission, its policies and procedures and its corporate
cultures. After this general overview, give the contractor
a detailed review of the project, their work hours and
expected overtime, their responsibilities, and your
expectations.
Where appropriate, you should outline
specific objectives, deliverables, and milestones in
writing, and gain agreement from the contractor that
the objectives are mutually satisfactory by creating
a sense of owner-ship, you create enthusiasm and a sense
of responsibility in a contractor who understands the
significance of his or he work to the overall project.
As appropriate, contractors should be
involved in project team meetings and should have regular
one-on-one meetings with their supervisor to review
their progress, overcome any obstacles, and gain feedback
on their performance. However, meetings that are of
a company confidential nature (as opposed to project
nature) need not include contractors, and most understand
the boundaries that apply to contract employment.
|
 |
Creating an Environment for Success
Integrating contractors with permanent employees
is critical. When possible, involve peers in the interviewing
and selection process of contractors. Assign a well-respected
employee to help orient and welcome new contractors.
This will shorten the acceptance process
and create and immediately friendly and supportive environment.
Consider including contractors in activities such a
project-related meetings, lunches, and other corporate
events. In short, treat your contractors as valuable,
respected contributors within your organization.
Providing Feedback to the Contract
Service Company
As important as it to regularly monitor the performance
of contractors, it is equally important for you to communicate
performance feedback to the contract service firm. If
there are performance issues with a contractor, they
can help solve the problems If needed, a replacement
will be pro-vided. On the other hand, if you are satisfied
with the contractor's contributions, the contract service
company can make sure that they provide you with similar
contractors in the future.
|