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Successfully Integrating Contractors into Your Workforce

Contractors should be viewed as an extension of the overall workforce and should be treated in much the same manner as permanent employees. Because most contractors are professionals who are accustomed to working in many, diverse organizations, they adapt well to new environments and come up to speed quickly. However, to ensure that they meet your expectations, you should invest your time and provide much of the same guidance and structure as you would for permanent employees.

Setting Expectations and Objectives
Many companies invite contractors to their Corporate Orientation where they get an overview of the company, its mission, its policies and procedures and its corporate cultures. After this general overview, give the contractor a detailed review of the project, their work hours and expected overtime, their responsibilities, and your expectations.

Where appropriate, you should outline specific objectives, deliverables, and milestones in writing, and gain agreement from the contractor that the objectives are mutually satisfactory by creating a sense of owner-ship, you create enthusiasm and a sense of responsibility in a contractor who understands the significance of his or he work to the overall project.

As appropriate, contractors should be involved in project team meetings and should have regular one-on-one meetings with their supervisor to review their progress, overcome any obstacles, and gain feedback on their performance. However, meetings that are of a company confidential nature (as opposed to project nature) need not include contractors, and most understand the boundaries that apply to contract employment.

Creating an Environment for Success
Integrating contractors with permanent employees is critical. When possible, involve peers in the interviewing and selection process of contractors. Assign a well-respected employee to help orient and welcome new contractors.

This will shorten the acceptance process and create and immediately friendly and supportive environment. Consider including contractors in activities such a project-related meetings, lunches, and other corporate events. In short, treat your contractors as valuable, respected contributors within your organization.

Providing Feedback to the Contract Service Company
As important as it to regularly monitor the performance of contractors, it is equally important for you to communicate performance feedback to the contract service firm. If there are performance issues with a contractor, they can help solve the problems If needed, a replacement will be pro-vided. On the other hand, if you are satisfied with the contractor's contributions, the contract service company can make sure that they provide you with similar contractors in the future.

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